Privacy policies
Below, you will find the Privacy Policy of the personal data collected through www.kaviacancun.com.
INMOBILIARIA LAS MENINAS S.A. DE C.V. and its affiliates and/or subsidiaries (hereinafter, Hotel KAVIA CANCUN), with fiscal address at Calle Claveles Manzana 4 Lote 7 Y 9 SM 22
C.P. 77500, Benito Juarez, Quintana Roo, Mexico, is a company committed to protecting your privacy. Our responsible for Data Protection obtained due to the hosting relationship you have with us is the Department of Personal Data and is located at the same address, you can contact him at the email: datospersonales@kaviacancun.com
1.- Personal data we obtain
For the purposes outlined in this Privacy Notice, Hotel KAVIA CANCUN may obtain your personal data through the following means:
Personally when you provide them to our employees, by filling out the registration card upon entering the hotel or at our reception. Also when you answer satisfaction questionnaires and service opinion.
Directly, when you provide them to us via telephone or through electronic means, by filling out the reservation form on our website, interacting in our social networks or via email.
Indirectly, when you provide your personal data to any of our suppliers, such as travel agencies or third parties that support us during the booking process such as Easy-Rez.com and PayPal.
The personal data obtained or that may be obtained by the means indicated above are:
Name(s) and surname(s), marital status, address, contact telephone number, nationality, email, signature, cardholder's name, credit card number, expiration date (in case of online transactions), name or company name for billing, RFC, fiscal address and billing mail. Interest or preferences related to the room and services requested. IP address and browser type when obtained by electronic means.
We inform you that Hotel KAVIA CANCUN does not obtain data that are considered by the LFPDPPP as sensitive personal data.
2.- Purpose and Treatment of Personal Information
The personal information you provide will be used by Hotel KAVIA CANCUN to provide the service:
To guarantee a reservation.
To have a record of the guests.
Contact guests when necessary, including completing transactions, any matter related to your stay in order to provide the best possible service and attention or in case of emergency.
Obtain billing information if required.
To comply with all legal provisions mandatory for Hotel KAVIA CANCUN, in the context of its business relationship with you. This transfer may have national or international character according to the authority that requested it.
Protect the interests and rights of Hotel KAVIA CANCUN, in accordance with legal provisions.
3. In addition, we have the following purposes that do not give rise to the legal relationship and are not necessary for the provision of the service:
Sending electronic postcards, promotions, newsletters, satisfaction surveys and opinion of the service or the website.
4. Limitation to the Use or Disclosure of Personal Information.